EDF Energy is one of the UK’s largest energy suppliers, but that doesn’t necessarily mean it’s the right fit for everyone. Whether you’re looking to cut costs, switch to greener energy, or find better customer service, switching providers could be a smart move. If you’re considering leaving EDF, here’s how to cancel your contract — and why Octopus Energy is a popular choice among savvy energy users.
Cancelling Your EDF Energy Contract: A Step-by-Step Guide
1. Review Your Tariff and Terms
Start by checking the type of tariff you’re on:
- Fixed Tariff: You might face an early exit fee, typically around £35 per fuel.
- Standard Variable Tariff: These tariffs generally have no exit fees and allow you to switch at any time.
Your tariff details will be available in your EDF online account or on your most recent bill.
2. Contact EDF Energy
You can cancel directly with EDF or let your new supplier handle the switch (recommended for ease). If you want to speak with EDF directly:
- Phone: 0333 200 5100
- Live Chat: Via their website (available Mon–Fri)
- App or Online Account: You may also manage your account or submit a cancellation through their digital platforms.
3. Submit a Final Meter Reading
Once you’re ready to switch, submit a final meter reading to EDF to ensure your final bill is accurate. Your new supplier will usually request this from you and share it with EDF.
4. Settle Any Final Bill
After cancellation, you’ll receive a final bill. If you’re in credit, EDF should refund you within a few weeks. If there’s an outstanding balance, be sure to pay it promptly to avoid issues.
Why Octopus Energy Could Be a Better Fit
Once you’ve cancelled your EDF contract, the next step is choosing a new provider that aligns better with your priorities. Octopus Energy has built a strong reputation for being fair, modern, and eco-conscious. Here’s why thousands of customers have made the switch:
Green, Renewable Energy
Octopus supplies 100% renewable electricity, which helps lower your carbon footprint without increasing your costs.
Competitive, Transparent Pricing
Octopus offers a range of fixed and flexible tariffs with straightforward pricing — no nasty surprises or hidden fees.
Award-Winning Customer Service
Octopus consistently earns top marks in customer satisfaction surveys. Their UK-based support team is known for being friendly, helpful, and fast to respond.
Easy, Seamless Switching
The entire switch to Octopus usually takes just 2–3 weeks, with no interruption to your supply. Best of all, they handle the communication with EDF on your behalf.
Smart Energy Tools
Octopus offers smart meter compatibility, innovative tariffs for electric vehicle owners, and a user-friendly app to track usage and billing.
Ready to Make the Switch?
Switching from EDF to Octopus Energy is straightforward — and the potential benefits are significant. Whether you’re motivated by savings, sustainability, or simplicity, Octopus offers a compelling alternative for today’s energy-conscious household.
If you’re ready to explore your options, visit the Octopus Energy website to get a quote and start your switch in minutes.
