Octopus Energy is a leading renewable energy supplier in the UK, known for its competitive rates and excellent customer service. For business customers, having direct access to support is crucial. This article provides key information about Octopus Energy’s business contact options.
Primary Business Contact Number
The main contact number for Octopus Energy business customers is:
0808 164 1088
This number is toll-free for callers within the UK and is available Monday to Friday, 9 am to 5 pm.
When to Use This Number
Business customers can use this number for various purposes, including:
- Account inquiries
- Billing questions
- Tariff information
- Meter readings
- Switching to Octopus Energy
- General support and advice
Alternative Contact Methods
While the phone number is the primary method of contact, Octopus Energy also offers other ways for businesses to get in touch:
- Email: business@octopus.energy
- Online Form: Available on their website
- Live Chat: Accessible through their business portal
Tips for Efficient Communication
- Have your account number ready when calling
- Prepare any relevant documents or bills beforehand
- Note down your questions or concerns before contacting
- Consider using their online resources for simple queries
Emergency Contact
For gas emergencies, always call the National Gas Emergency Service on 0800 111 999.
For power cuts or electricity emergencies, contact your local Distribution Network Operator (DNO).
Remember, Octopus Energy prioritizes customer service, so don’t hesitate to reach out if you need assistance with your business energy account.