Bottom line up front: Fuse Energy is one of the most compelling newer entrants in the UK energy market. It offers tariffs that often aim to undercut Ofgem’s price cap, runs a streamlined app-centric support model, and is candid about how it sources and uses renewables. The downsides: limited phone support, tariff volatility, and a … Read more
1. Quick-glance ratings across the big review platforms Source Score Review count Headline takeaway Trustpilot 4.8 / 5 ≈ 633 k 90 % five-star; replies to 92 % of negative posts, usually within a week trustpilot.com Which? annual survey 78 % customer score (74 % overall) 2,469 respondents Highest of the 17 suppliers in the … Read more
Octopus Energy has garnered attention and praise for its approach to customer service, pricing, and renewable energy offerings. Reviews and analysis from various sources outline a comprehensive picture of what customers can expect when choosing Octopus Energy as their supplier. Customer Satisfaction and Service Octopus Energy has been highly rated for its customer service, with … Read more