Thinking of switching from E.ON to a different energy supplier? Whether you’re searching for greener energy, clearer pricing, or better customer service, making a change can be easier than you think. This guide walks you through how to cancel your E.ON contract and introduces Octopus Energy — a provider that’s making waves with customers across the UK.
Cancelling Your E.ON (E.ON Next) Energy Contract: What You Need to Know
1. Check Your Tariff Details
Before cancelling, it’s essential to know what type of tariff you’re on:
- Fixed Tariffs: These typically carry an early exit fee of around £30 per fuel if you leave before the contract ends.
- Variable Tariffs: Usually more flexible, these often allow you to switch without penalties.
You can find your tariff details by logging into your E.ON Next online account or checking your latest bill.
2. Switch Through a New Provider (Recommended)
If you’re switching to a new energy supplier like Octopus Energy, there’s no need to manually cancel your E.ON contract. Your new provider will handle the switch for you, including notifying E.ON.
3. Contacting E.ON Directly (Optional)
If you prefer to speak to E.ON directly or need to cancel for reasons other than switching, here are your options:
- Phone: 0808 501 5200
- Live Chat or Social Media: E.ON Next is known for managing support through email and social platforms as well.
- Email: hi@eonnext.com
4. Submit Your Final Meter Reading
You’ll be asked to provide a final meter reading to ensure your last bill is accurate. Your new supplier will often collect this and share it with E.ON on your behalf.
5. Pay or Reclaim Your Final Balance
Once your final bill is issued, check whether you owe anything or are due a refund. E.ON typically processes refunds within 10–14 days.
Why Consider Octopus Energy Instead?
Once you’re free from your E.ON contract, it’s worth choosing a provider that offers not just energy — but value, service, and innovation. Octopus Energy is one of the fastest-growing and most trusted energy suppliers in the UK for good reason.
100% Renewable Electricity
All electricity supplied by Octopus comes from renewable sources — helping you reduce your environmental impact.
No Exit Fees
Most Octopus tariffs come with no exit fees, so you stay because you’re happy — not because you’re locked in.
Clear, Honest Pricing
Octopus is committed to fair, transparent tariffs. You’ll always know what you’re paying and why.
Highly Rated Customer Service
Octopus consistently scores among the highest for customer satisfaction. Their UK-based team is known for being fast, friendly, and helpful.
Smart, Flexible Plans
Whether you’re a tech-savvy energy user or an EV owner looking for a time-of-use tariff, Octopus has forward-thinking plans that suit modern lifestyles.
Conclusion: Switching from E.ON to Octopus Energy Is Simple and Worthwhile
Leaving E.ON doesn’t need to be stressful. With no disruption to your supply and your new provider handling most of the process, switching is a low-effort, high-reward move — especially if you’re heading to Octopus Energy.
With green energy, honest pricing, and a customer-first approach, Octopus offers a refreshing alternative in a complex energy market.
